Terms & Conditions
Welcome to Romano. By accessing our website or placing an order through our online store, you agree to the following Terms & Conditions. Please read them carefully before completing your purchase.
Products & Availability
All products displayed on the Romano website are subject to availability. We make every effort to ensure that product descriptions, images, colors, sizes, and other information are as accurate as possible. However, slight variations in color or appearance may occur depending on lighting, photography, or your device display.
Romano reserves the right to update, modify, or discontinue products without prior notice.
Prices
All prices displayed on our Qatar website are in Qatari Riyals (QAR), unless otherwise stated.
Romano reserves the right to update prices, promotions, or offers at any time. The price applicable to your purchase will be the price displayed and confirmed at the time your order is placed.
Orders
After placing an order, you will receive an order confirmation through the contact information provided during checkout.
All orders are subject to product availability and successful payment confirmation. Romano reserves the right to cancel or refuse an order in cases of pricing errors, payment issues, incorrect information, suspected fraudulent activity, or product unavailability.
Payment
Online payments are processed securely through our authorized payment service provider, MyFatoorah.
Available payment methods may include Visa, Mastercard, Apple Pay, and other payment options displayed through the MyFatoorah payment gateway at checkout.
The availability of specific payment methods may vary depending on the customer, card issuer, device, or payment provider.
Shipping & Delivery
Delivery times are estimates and may vary depending on the destination, courier service, public holidays, or circumstances beyond our control.
For orders shipped outside Qatar, including GCC destinations, customers may be responsible for any applicable customs duties, taxes, or import charges imposed by the destination country.
Returns & Exchanges
Eligible products may be returned or exchanged within 14 days from the applicable purchase or delivery date, subject to Romano’s Return & Exchange Policy.
Items must be unused, unworn, undamaged, and returned in their original condition with all tags and packaging attached.
Certain products may be excluded from returns or exchanges where applicable. Please refer to our Return & Exchange information for full details.
Promotions & Discount Codes
Promotional offers and discount codes are subject to their individual terms and validity periods. Unless otherwise stated, promotions cannot be combined with other offers or discounts.
Intellectual Property
All content available on the Romano website, including the Romano name, logo, photographs, graphics, designs, text, and other brand materials, is owned by or licensed to Romano and may not be copied, reproduced, distributed, or used without prior authorization.
Website Use
You agree not to misuse the website, attempt unauthorized access, interfere with its operation, or use it for fraudulent or unlawful purposes.
Limitation of Liability
Romano will make reasonable efforts to maintain accurate information and reliable website operation. However, we cannot guarantee uninterrupted access or that the website will always be free from technical errors.
To the extent permitted by applicable law, Romano shall not be liable for losses resulting from circumstances outside its reasonable control.
Changes to These Terms
Romano reserves the right to update these Terms & Conditions when necessary. Any updated version will become effective once published on this website.
Governing Law
These Terms & Conditions are governed by the applicable laws and regulations of the State of Qatar.
Contact Us
For questions regarding orders, payments, delivery, returns, or these Terms & Conditions, please contact Romano through our official customer service channels.