Privacy & Cookie Policy
1. Introduction
Romano Qatar ("Romano", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy & Cookie Policy explains how we collect, use, and safeguard your information when you visit www.romano.qa or interact with our services.
2. Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Billing & shipping address
- Order details
- Payment confirmation data
- Website usage data (via cookies & analytics)
We do NOT store your payment card details. Payments are securely processed via MyFatoorah.
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations & tracking updates
- Improve our website and services
- Send marketing emails (only with your consent)
Your data is never sold or shared with third parties for marketing purposes.
4. Payment Security
All payments are processed through secure, encrypted payment gateways (MyFatoorah). Romano does not store or have access to your full payment card details.
5. Cookies
Our website uses cookies to improve user experience and analyze website traffic.
Cookies help us:
- Remember your preferences
- Improve website performance
- Analyze visitor behavior via Google Analytics
You may disable cookies in your browser settings at any time.
6. Data Protection
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure.
7. Third-Party Services
We may use trusted third-party services such as:
- Aramex & DHL (for shipping)
- MyFatoorah (for payment processing)
- Google Analytics (for website analysis)
Each service provider complies with applicable data protection standards.
8. Your Rights
You have the right to:
- Request access to your data
- Request correction or deletion
- Withdraw marketing consent
For any privacy-related request, contact us at: